FAQs

Q, Is it real human hair?

A. Professional hair extensions only focus on real human Remy hair!

Q, What is Remy hair?

A. Remy hair is considered the best quality of human hair because the cuticles are kept intact and not stripped. Preserving hair cuticles and aligning them unidirectionally creates extensions that are completely natural in appearance. This process ensures that the hair stays super soft, shiny, in all its life. Remy hair looks smoother and healthier than normal human hair. 

Q, Is it double drawn?

A. The hair is premium drawn making it extra thick in comparison to other high street suppliers. The thick ends mean the days of buying longer length hair are no more!

Q, Where do you ship to?

A. We are proud to announce we ship worldwide, as we are based in the UK only UK orders are eligible for next day day delivery but we will use the fastest shipping available for all our out of state customers!

Q, Why haven't I received my shipping updates?

A. Enter your phone number at the checkout to get your shipping updates, if you are concerned with your order please email use and we will get back to you as soon as possible.

Q, How much hair do I need?

A. We recommend 100g is the minimum needed for most hair types, anyone with medium - thick hair would usually need more. When I was a air extension technician I used 150g per full head, however when buying hair for yourself this is your responsibility to find out how much you would need.

Q, How do I know which colour I need?

A.  The pictures taken were of the hair directly we haven't used generated stock photos we've used real life photos so the colours on the website are a very good image of what it will look like, however you can email in a picture of your hair is daylight and we can try and help anyone who isnt a professional.

Q, I am in the business and need a trade discount?

A. Email me your certificate or some sort of proof and I'm more than happy to send you a code. Anyone wanting a huge bulk order needs to contact me directly to discus further.